2 WAYS MESSAGING

2 Way Messaging

mNatives makes extending your messaging capabilities with two-way SMS simple.

mNatives provide this facility to all users. The Two-way SMS feature works using a 'Keyword' as identifier of your messages. The Keyword can be up to 7 characters. Keyword can be the abbreviated form of your "Brand Name" or "Company Name" or any relevant word as per your requirement.

mNatives supports following types of response for the keyword configured:

• Forwarding with Static Response: Here a response received for a keyword is forwarded to mNatives? customer?s URL and an Static response is configured which is send back to the subscriber.
• Response from URL: The response is forwarded to the mNatives? customer?s URL and the subscriber is sent the response received from the URL. The most significant example is of knowing the balance of your account. E.g. if bal is the keyword received, the same is forwarded to the Bank?s exposed URL and the balance received from the Bank?s database is forwarded to the subscriber.
• Simple Message response: here static response is set against a keyword which is forwarded to the subscriber on every received.
• Simple URL Forwarding: Here no static message is set; the hit for a keyword is send directly to the URL exposed by the mNatives? customer.

mNatives provides a comprehensive service creation and management tool that allows you to create and manage SMS text based campaigns and initiatives through a web based interface and allows:

• Shortcode management
• Keyword management
• Campaign management
• Single window interface
• Real time data analytics

Our SMS feedback systems are the world's most advanced mobile SMS based customer facing tool that enables business owners, organizations, public and non public sectors to solicit instant and useful feedbacks from customers as and when it matters most instantly via the mobile phone.

The solution allows you to fully leverage the omnipresent nature of SMS technology, in as uncomplicated, efficient and non-intrusive manner as possible. The tool provides different modules for a range of usage. The modules are user friendly and can be incorporated into the present system with great ease.

Keyword Management

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Allows you to create new keywords for your usage as well as its sub keywords for parameter based responses. This feature also enables to set time based responses against keywords. One can set different responses at different time intervals against a keyword.

The Footer Management feature helps you to use different footers in an SMS message as per your requirement. Using this functionality same keyword can return different responses for different circles and operators.

mNatives also supports Time Based keywords :

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Campaign Management

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An intuitive, web-based interface for creating and managing mobile orientated campaigns. This module enables the enterprises to run contests, conduct polls, feedback, and survey to understand the market pulse, to promote their business by reaching large number of customers in interactive ways.

Contest Manager

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Enables you to carefully craft contests to suit your target audience, ensuring your online contest is easy to navigate, engaging and entertaining.

With this you can create and manage a multi category, multi-tiered contest and manage multiple prize tiers, including specifying prize-winning probability per tier. Prizes can be topped up during the campaign using the application?s Web interface. nNatives supports time bases keywords also.

mNatives offers Simple and time based contests.

Feedback and Vote Manager

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Feedback manager helps the user to create feedback questionnaire for discussion forums. The vote manager is used to keep a tab of vote made in various contests. This feature keeps track of who votes, and closing date of various contests and when the vote expires.

SMS Voting is one of mNatives? most popular SMS solutions and has powered many SMS to TV programs and national events over many years.

You can use our shortcode or longcode for two way messaging.

Shortcode

SMS Short codes are 5 digit numbers, to which mobile users can send text messages, regardless of their telecom service provider and get the desired response in the matter of seconds. They are easier to remember, handy and integrated across all telecom operators to provide a seamless short code service experience to all the users across India.

SMS Short codes have started playing a vital role in the most traditional media-Print, Outdoor, TV & even Radio. As the ads in these media channels will include a Call to Action to have consumers send a text message to a SMS short code for sending their enquiry or request for information; marketers/advertisers are increasingly using our services in most of their ad campaigns.

Not only Marketers, but many of the Application developers have started opting for short codes for launching interactive SMS services for their customers, employees or any target audience. These services range from Information-on-Demand, Subscription service, SMS based Trivia or Games, SMS Contests, Opinion Polls and SMS Voting Services.

mNatives provides both shared and dedicated short code.

The difference lies in on keyword to be configured on shared short code, we need to check its availability and the keyword needs to be created at ACL's end. On dedicated short code, the customer can create its own keyword and also define alias to it, the availability of keyword is no concern on dedicated short code.

Complete mNatives Pull platform is based on multiple nodes and have facility to run multiple instances of every node.

mNatives Pull Platform is completely based on suffix modal i.e. for any short code or short code with suffix there should be some application to process that request and after processing that application return back the response message to Pull Platform for sending back to customer.

Short codes are widely used for value-added services such as television voting, ordering ringtones, charity donations and mobile services. They are used in various campaigns. Messages sent to short code numbers are generally billed at a higher rate than a standard SMS.

Longcode/Virtual number:

A Longcode or virtual number is a normal mobile number used exclusively for receiving messages from mobile devices. Messages can be sent from any international mobile networks, and is received over the net using our web interface or can be downloaded in realtime by an application using SMPP, unlike short codes that can only receive from a local geographical area within the operator/s footprint. long codes or virtual numbers can receive messages from devices worldwide.These are typically used to establish a two way communication channel between a SMS application or a user and the mobile audience allowing for delivery of information on demand SMS services delivering Text Unicode or Binary messages.

The uniqueness about Virtual Numbers is that all SMS messages sent to are billed at standard SMS rates thereby encouraging widespread use of the same.